Your Systems Coach
Effective Date: 1 September 2025
1. Introduction
Your Systems Coach (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
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Contact details: name, email address (via lead magnet opt-in forms, newsletter sign-ups, and booking pages).
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Booking details: information you provide when scheduling consultations through Calendly.
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Website usage information: data collected automatically through cookies and tracking technologies (including Google Analytics).
We do not knowingly collect information from individuals under 18 years of age.
3. How We Collect Personal Information
We collect information when you:
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Subscribe to our mailing list or download resources.
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Schedule an appointment via Calendly.
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Communicate with us by email.
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Use our website, which may collect usage data through cookies and analytics tools.
4. Use of Personal Information
We may use your personal information to:
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Provide and deliver our consulting, coaching, and advisory services.
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Send newsletters, updates, and marketing communications (you may unsubscribe at any time).
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Respond to enquiries and provide customer support.
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Improve website performance and user experience through analytics.
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Comply with legal obligations.
5. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may disclose your information to trusted third parties, including:
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Calendly (for appointment scheduling).
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ConvertKit (for email list management and marketing).
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Google Analytics (for website analytics).
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Service providers or contractors assisting us with operations.
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Regulatory authorities, if required by law.
Please note that some of these providers may store data outside Australia.
6. Marketing Communications
By opting into our mailing list, you consent to receive marketing and promotional communications from us. You can opt out at any time by:
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Clicking the “Unsubscribe” link in any email, or
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Contacting us at admin@yoursystemscoach.com.au
7. Cookies and Analytics
We use cookies and similar technologies to improve your experience on our website and to analyse traffic through Google Analytics. Cookies may collect information such as your IP address, browser type, and browsing behaviour.
You can disable cookies in your browser settings, but some features of our website may not function properly as a result.
8. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To make a request, please contact us at admin@yoursystemscoach.com.au
10. Overseas Disclosure
Some of the third-party services we use (such as Calendly, ConvertKit, and Google Analytics) may store or process your personal information outside of Australia. By using our services, you consent to this overseas disclosure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Your Systems Coach
Email: admin@yoursystemscoach.com.au
